Published Wed 25th Mar 2020
Mullocks would like to thank all our dedicated employees and valued customers for their continued support through these uncertain times. The safety of our staff and customers is crucial during these unprecedented times and the actions we are taking are aimed to protect the health and wellbeing of everyone.
Like all businesses, the Coronavirus pandemic means that we are having to change the way we work for the foreseeable future.
At present, future auctions will continue to go ahead, but be conducted as either LIVE online or timed only auctions which we have held successfully in the past – this will avoid any potential public attendance. We will of course monitor the situation on a day by day basis and adjust accordingly.
March 20/21 Antique & Modern Fishing Tackle Auction
After a highly successful auction we will endeavour to provide as best customer service as possible.
Our Office and Stores will remain open for as long as possible and handle distribution arrangements following the most recent auction.
Payments for purchases at this auction should be made, wherever possible, by bank transfer or via telephone. Please ensure you quote the reference number of the invoice, for example FT210320/9999, when making the payment.
We will continue to offer a packing and postage service, but please be aware that there will inevitably be some additional delays in achieving this in as timely a way as we would like.
We are also offering customers the opportunity to store items as required free of charge, subject to availability and space, but we will endeavour to assist where we can.
We would encourage customers to stay at home and utilise the online services and facilities that are still currently available. If absolutely essential, we are open for collection and will be ensuring social distancing procedures are in place and adopted, we ask that where possible customers do not enter the office and stores facilities and arrangements be made to collect items at a safe distance. Please contact our office team in regards to collection to arrange an appointment.
Vendor payment schedules from this auction will continue as normal (provided items have been already paid for by the purchaser).
Our Football and Rugby auction planned for 29th & 30th April will go ahead as planned, but will be conducted as a LIVE online only auction. Our next Sporting sale in May will be a one day auction comprising Golf and other sports to incl Speedway, Tour De France Cycling, Tennis, Cricket and much more - Please refer to our website for further updates as they become available.
Mullocks are still operating as close to usual as possible, adopting all social distancing procedures. Therefore, our team will be unable to visit any customers but will still be available to conduct valuations via the usual channels either online via our website www.mullocksauctions.co.uk; email email@example.com or social media channels.
With regards to future consignments, please contact us to discuss this further with one of our team.
We will continue to monitor the situation as it develops over coming days and weeks and adopt any further measures if this becomes necessary.
Your continued support and understanding during these difficult times are very much appreciated and our staff are working as hard as they can to continue to provide a service to you, our valued customers.
From all the team at Mullocks stay safe and keep well.